Frequently Asked Questions

Shipping

  • Please allow 1-2 Business days for us to fulfil your order.

Standard Shipping

  • Please allow 5-8 business days

Express Shipping

  • Your order is a priority & will arrive 1-3 business days

Returns

  • We do not currently offer returns or refunds. We do offer exchanges for different sizes and defective hoodies.
  • Check our Refund Policy for more details

Tracking my Order

Click here to Track Your Order

what is a Pre-order

Basically, when a brand does a pre-order release, it means samples are made to show off which are 1 of 1 pieces, this lets the brand make more colorways available in that sample, without getting them made. once the main idea has been created. website is then open from Friday to Monday morning, where on that Monday morning, design files and quantities that were ordered, are then sent to the manufacture to make. Understand the process takes 3-4 weeks, after website has been closed, so if you ordered January 21st, you shouldn’t be freaking out to a brand on the 15th of February, if a package is not delivered by March 15th then there is reason to contact me.